NOMADX GUESTS FAQs

As a digital nomad, it’s understandable that you have questions. Here’s how our service works and what we can do to make the process easy for you.

NomadX Support avatar
10 articles in this collection
Written by NomadX Support

How do I find a place to stay with NomadX?

Finding the right spare room or apartment is easy with NomadX.
NomadX Support avatar
Written by NomadX Support
Updated over a week ago

How do I make changes to my NomadX profile?

It’s easy to make changes to your NomadX profile.
NomadX Support avatar
Written by NomadX Support
Updated over a week ago

I messaged someone about a room and never heard back. What should I do?

Next steps when you’re not sure if your message is getting there.
NomadX Support avatar
Written by NomadX Support
Updated over a week ago

Do I need to be a Portuguese citizen to rent with NomadX (in Portugal)?

No, you don’t need to be a Portuguese citizen, but there is something else you may need.
NomadX Support avatar
Written by NomadX Support
Updated over a week ago

Are there any date restrictions on the length of my stay?

This varies by host. Here’s what you need to know.
NomadX Support avatar
Written by NomadX Support
Updated over a week ago

How do I make a payment?

Making a payment on NomadX is simple and secure. Here’s what you need to know.
NomadX Support avatar
Written by NomadX Support
Updated over a week ago

Does NomadX charge a fee for booking a place?

Here we explain what guests will pay for when making a reservation
NomadX Support avatar
Written by NomadX Support
Updated over a week ago

How to use our new reservation system called "Magellan"?

An overview on how best to request and confirm a reservation
NomadX Support avatar
Written by NomadX Support
Updated over a week ago

How to Get Your Deposit Back From a Rental

Getting your deposit back is an important last step of any rental. Here’s how to ensure you get your deposit back in full.
NomadX Support avatar
Written by NomadX Support
Updated over a week ago

Safety Basics for Guests

Here we describe safety basics for the platform.
NomadX Support avatar
Written by NomadX Support
Updated over a week ago